ASPE Compass: Mental Health Support

As part of the Accident and Sickness Program for Exchanges (ASPE), Exchange Participants have access to ASPE Compass, a 24-hour telephonic and virtual mental health support and referral service.

ASPE Compass is provided by IMG in partnership with TELUS Health and is available to all Exchange Participants throughout their exchange program in their host country. The service complements the health benefits provided through ASPE and offers confidential support for both urgent and non-urgent mental health concerns.

ASPE Compass Services

ASPE Compass can provide:

• Mental health advice and support
• Mental health crisis intervention
• Sexual assault response and support
• Violent crime response and support
• Guidance and referrals to appropriate mental health resources
• Identification and referral of conditions requiring immediate, in-person medical evaluation

The service is available 24 hours a day, 7 days a week. TELUS Health professionals are trained to respond to serious situations, including mental health crises, sexual assault, and violent crime, and can provide appropriate guidance and referrals.

How to Access ASPE Compass

Call: +1 855-302-9087

When contacting TELUS Health for the first time, please be prepared to provide:

• Full name
• Date of birth
• ASPE ID card number
• Program name
• Host country

This information will allow TELUS Health staff to verify your status as an Exchange Participant covered by the ASPE Health Benefits Plan.

For additional information about ASPE Compass, please refer to your ASPE Guidebook.