The Fulbright ASSIST hotline is a 24/7 counseling and support service available to all U.S. Student and Scholar grantees while they are on program in their host countries. Fulbright ASSIST services will augment the health benefits that are concurrently provided through the Accident and Sickness Program for Exchanges (ASPE) plan administered by Seven Corners.
Grantees needing assistance with routine health and/or emergency medical and dental services should continue to contact Seven Corners. The new Fulbright ASSIST 24/7 counseling and support service hotline is being administered by The ANVIL Group. All telephone calls will be answered by medical personnel, who are trained to handle emergency and non-emergency situations. Fulbright ASSIST staff will be able to provide support and counseling to grantees involved in a range of situations requiring mental health and other support, including depression, sexual assault or harassment, or adjusting to the host country culture. The Fulbright ASSIST staff is also available to provide personal safety guidance.
When contacting ASPE Assist for the first time, please be prepared to provide your full name and date of birth, ID card number, program name (Fulbright U.S. Student Program) and host country. This information will allow ANVIL staff to verify your status as a U.S. Fulbright Student grantee with the ASPE Health Benefits Plan.
If you unable to call the ASPE Assist line directly and need to have the ASPE Assist team give you a call, please email ASPEsupport@anvilgroup.com with your name, date of birth, ID card number, program name (Fulbright U.S. Student Program) and host country and indicate that you need them to call you. Make sure to provide them with your complete international phone number, including relevant country codes and area codes.